Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
The law on data protection sets out a number of different reasons for which a company may collect and process your personal data, including:
In specific situations, we can collect and process your data with your consent.For example, when you tick a box to receive push notifications from our website / app. When collecting your personal data, we’ll always make clear to you which data is necessary in connection with a particular service.
In certain circumstances, we need your personal data to comply with our contractual obligations. For example, if we process / purchase your material we will need to contact you to advise you of the results and to supply you with an invoice. Your contact information will be used to facilitate this requirement.
If the law requires us to, we may need to collect and process your data.
For example, we are obliged to keep records of our transactions in order to comply with HRMC regulations.
In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests.
As a customer we will use your email address details to send you newsletters detailing our activities, services and to supply information useful to your business.
We may use your telephone contact details to discuss our services and check if you have material available for collection / processing.
We may use your address details to send you direct marketing information by post, telling you about our services that we think might interest you.
Contacting you regarding orders
Performance of contract
Register you as a new customer
Necessary to comply with a legal obligation. Performance of a contract with you.
Email newsletters to you
Identity, Contact,Marketing and Communications
Legitimate business interests – to maintain our relationship with the customers and to keep them informed of our activities, new equipment, processing capabilities. Consent (prospective customers)
Sending you marketing information by post
Identity, Contact, Marketing and Communications
Legitimate business interests – promotion of our business in terms of our processing capabilities and the services we can offer. Also, maintaining existing business by informing customers when an Allied representative is visiting their area.
Contacting you by telephone to discuss our services
Identity, Contact, Marketing and Communications
Legitimate business interests – promotion of our business in terms of our processing capabilities and the services we can offer. Also, maintaining existing business by informing customers when an Allied representative is visiting their area and seeking information on whether there is material available for collection.
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms:
Within our CRM system we have preference fields covering email, telephone and postal communications. If you choose to object to a form of communication, this will be updated on your record to ensure you are not contacted via this method ongoing.
We may use your Identity, Contact,Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You can ask us stop sending you marketing messages at any time. Here are the ways you can stop direct marketing communications from us:
Please note that you may continue to receive communications for a short period after changing your preferences while our systems are fully updated.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of any order you make with us.
We know how much data security matters to all our customers. With this in mind we will treat your data with the utmost care and take all appropriate steps to protect it.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which your personal data is required and whether we can achieve those purposes through other means, and the applicable legal requirements.